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Customer Service: Listening, Responding, and Resolving
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Customer Service: Listening, Responding, and Resolving
Course categories:
Word 2013- Intermediate
ZOHO CRM QUIZ
Information Security Awareness
Word 2013- Advanced
Word 2013 - Basic
Word 2010-Intermediate
word 2010-Advanced
word 2010- Basic
Virtual Teams
Team Participation
Know Your Company - Welcome to Netsmartz !
Project Management - Essentials
Sexual Harassment Prevention
Sales: Prospecting, Qualifying, and Completing
Sales Skills - Basic
Sales Skills - Advanced
Sales Management
Quality Management
Project Teams
Project Management - Intermediate
Moving from Technical Professional to Manager
Strategic Decision Making
Motivation: Identifying, Planning, and Implementing
Time Management
Project Management - Basic
Presentations: Preparing, Developing, and Delivering
PowerPoint 2013 Advanced
PowerPoint 2013 - Basic
PowerPoint 2010-Basic
PowerPoint 2010-Advanced
POSH Training
Performance Review Discussion - Managers Guidelines
Performance Conversation - Guidelines for Managers
Outlook 2013 - Advanced
Advanced Interpersonal Communication
Project Management - Advanced
Outlook 2010- Basics
Outlook 2010- Advanced
Organizational Skills
Organizational Learning
Organizational Communication
Organizational Behavior
Netsmartz Buddy Certification
Negotiating
Professional Selling Over the Phone
Outlook 2010-Intermediate
Outlook 2013 - Basic
Mentoring
Employee Training Session - Darwinbox
Managerial Leadership
LinkedIn Sales Nav Course
LinkedIn Playbook - Inside Sales
Interviewing Skills
Inside Sales Campaign - MS Dynamics
Inside Sales Campaign - Envision E-Commerce
Inside Sales Campaign - BYT
Inside Sales Campaign - AISmartz
HRBP Certification Course
Managing Business Risk
Excel 2013 - Advanced
Grammar Skills
Frontline Leadership
Financial Management - Basic
Financial Management - Advanced
Excellence in Service - Basic
Excellence in Service - Advanced
Excel 2013 - Intermediate
Excel 2013 - Basic
Code of Conduct Training
HR Policy Refreshers
HR Policy Refreshers / HRBP Course
Creativity and innovation
Inside Sales - MS Dynamics Campaign
Excel 2010-Basic
Employee Performance
Effective Presentations
E-Mail Etiquette
Diversity
Customer Service: Listening, Responding, and Resolving
Customer Relationship Management
Cross Cultural Business Communication
Correcting Performance Problems
Excel 2010- Intermediate
Managing Performance
Call Center Management
Business Writing
Business Problem Solving
Business Finance
Business Etiquette
Business Ethics
Business Accounting
Budgeting
Excel 2010- Advanced
Call Center
15 Science-Backed Tips for Making Better Sales Calls
Emotional Intelligence
SQL Server Beginners
FreeIPA - NOC Training
Snipe IT - NOC Training
Wazuh - NOC Training
Threat Hunting - NOC Training
Patch Management - NOC Training
SOC Masterclass
AI in Facilities Management
Using Microsoft 365 for Teams & Outlook
Locofy.AI course
Frase.IO Tool
Mastering Beautiful.ai Tool
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Customer service basics
Customer service skills
Greeting customers
Listening and questioning
Resolving issues
Responding
Using what you’ve learned