Available courses

Information Security Awareness

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DATA MINERS

Inside Sales

OUTSIDE SALES

Advanced document formatting

Document sharing

Illustrations

Mail Merge

Styles and outlines

Table formatting

Document interactivity

Document references

Macros and VBA fundamentals

VBA programming

Working efficiently

Editing text

Getting started

Graphics

Page layout

Proofing, printing, and exporting

Tables

Text formatting

Formatting tables

Graphics

Managing document revisions

Printing labels and envelopes

Sections and columns

Styles and outlines

Templates and building blocks

Web features

Customizing Word

Long documents

Objects and backgrounds

Using macros

Using Mail Merge

Using Mail Merge

Working with forms

XML features

Editing text

Formatting text

Getting started

Getting started

Graphics

Navigation and selection techniques

Navigation and selection techniques

Page layout

Proofing and printing documents

Tables

Alternative office arrangements

Communication

Effectiveness, social dynamics, and decision-making

Fundamentals of virtual teams

Obstacles and success factors

Communicating in teams

Conflict

Consensus

Making a decision

Nonverbal communication and active listening

Resolving and handling conflict

Understanding team fundamentals

Know Your Company - Welcome to Netsmartz !

Activities and dependencies

Defining the project

Financial issues

Project change control

Project performance

Project scheduling

Defining sexual harassment

Recognizing harassing behavior

Taking action

Understanding legal issues

Understanding management issues

Completing

Introduction to selling

Presenting

Prospecting

Qualifying

Sales skills

Servicing

The sales process

Using what you’ve learned

Handling clients

Sales fundamentals

The sales presentation

Your professional self

Developing a winning strategy

Effectively closing a sale

Gaining customer commitment

Studying the market

Effective sales performance

Effective sales teams

Forecasting sales revenue

Managing sales territories

Motivating sales teams

A path for change

Causes of problems

Customer orientation

Fundamentals of quality management

Ideas and organization

Implementing quality changes

Preparing to change processes

The costs of quality

Understanding current performance

Communicating in a project team

Conducting team meetings

Creating a project team

Decision-making in a project team

Preparing teams for project work

Projects and project teams

Organizational planning

Planning and distributing information

Project performance and conclusion

Quality assurance and control

Quality management

Risk analysis, response, and control

Risk identification and management

Staff acquisition and team building

IT team leadership

Management and planning

Managing a team

Managing the IT department

Staffing an IT team

Complex decisions

Decision options

Decision results

Group decisions

Negotiation decisions

Preparing to make decisions

Basics of motivation

Positive mental attitude

The Core Four

The motivation process

Using what you’ve learned

Information overload

Productivity

Technology and time management

Time management overview

Time management plans

Budgeting and cost control

Characteristics of a project

Fundamentals of project management

Project initiation and scope planning

Resource identification and cost approximating

Schedule development and control

Scope definition, verification, and change control

Time management

Delivering your presentation

Developing your presentation

Introduction to public speaking

Preparing your presentation

Using humor and visual aids

Using what you’ve learned

Action buttons and equations

Customizing PowerPoint

Customizing slide elements

Finalizing and distributing presentations

Graphics and media

Integrating Microsoft Office files

Slide masters and transitions

Creating presentations (PowerPoint 2013 - Basic)

Editing slide content (PowerPoint 2013 - Basic)

Getting started (PowerPoint 2013 - Basic)

Graphics (PowerPoint 2013 - Basic)

Preparing and printing presentations (PowerPoint 2013 - Basic)

Tables and charts (PowerPoint 2013 - Basic)

Working with shapes (PowerPoint 2013 - Basic)

Formatting slides

Getting started

Modifying presentations

New presentations

Proofing and delivering presentations

Using drawing objects

Using tables and charts

Working with graphics

Action buttons, custom slide shows, and equations

Customizing PowerPoint

Customizing SmartArt graphics, tables, and charts

Distributing presentations

Integrating Microsoft Office files

Using graphics and multimedia

POSH Training

Performance Review Discussion - Managers Guidelines

Performance Conversation - Guidelines for Managers

Collaboration (Outlook 2013 - Advanced)

Customizing messages (Outlook 2013 - Advanced)

Customizing Outlook (Outlook 2013 - Advanced)

Mailbox organization and management (Outlook 2013 - Advanced)

Notes and Journals (Outlook 2013 - Advanced)

Organizing items (Outlook 2013 - Advanced)

Building relationships through feedback

Colleagues and subordinates

Communication styles and methods

Customers and vendors

First impressions and building rapport

Organizational culture

Supervisors

Contract administration and closeout

Execution, control, and project closeout

Implementing plans and controlling change

All courses